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Diversity Training

One-on-One Instructor Led "Diversity Sensitivity Training"

Personalize one-on-one diversity sensitivity training for when you have just one employee who must be trained.

We can help you salvage your company's reputation when a harassment or diversity issue involves one of your executives, managers, or an employee. We offer remote/virtual training and coaching by one of our trainers. Our clients have found our remote diversity sensitivity training/coaching to be cost effective and time efficient. We provide a customized one-on-one coaching/training session that ensures prompt corrective action is taken.  Your quick action shows your commitment to the enmployee's success and contributes to their professional development. We help you create a win/win outcome for everyone. Our clients usually select this option when:

  • A harassment claim has been filed and it involves one of your key people. 
  • You recognize that the behavior of an executive could head the company straight into a potentially costly courtroom battle.
  • An employee violates a company discrimination policy or code of conduct related to diversity or sensitivity. (The inappropriate behavior could be: discriminating against a protected class, harassing another staff member, telling inappropriate jokes, verbalizing a racial slur, using inappropriate language in the workplace or sending inappropriate emails.)
  • You need to provide training that is part of performance management program
  • The court system has ordered training as a result of sentencing
  • A company hires a new employee or supervisor who has not yet completed the corporate onsite diversity training.

What Makes Us Unique?

Upon completion of the individual training, we schedule a call back to your HR representative and provide them with verbal feedback as to how the training went and if any additional steps or training is recommended to help the employee and protect your company. We provide you with an unbias second opinion. Once the training is completed we mail you a certificate of completion that satisfies the requirements for training.

If you're looking for diversity sensitivity training for employees who are in different locations, ask about our group webinar training sessions, please contact us.

Presentation Style

The presentation style for this program is one-on-one with your employee (at your location) connecting with our instructor via the Internet and webcam on our side. The employee receives the same presentation as if they were in one of our general training sessions. Because it is one-on-one we can customize the program to address the issue(s) that made the training a necessity. The instructor interacts with the participant throughout the training and leaves room for discussions and questions where appropriate. A handout is provided as an aid for note taking and to give the participant concrete examples to take with them after the training.

“I retained Alfaro Enterprises to conduct a one-on-one diversity coaching for one of my clients. We held the session via video conference. The trainer was well prepared, completely understood the nuances of the situation and incorporated specific, relevant, material into the session. Her expertise and experience were clearly appropriate for our needs. I would not hesitate to work with Alfaro Enterprises again in the future.” Top qualities: Personable, Expert, Good Value

Pamela Ross Morgan
Founder, Atlantic Human Resource Advisors LLC Celebrating 10 years supporting business with human resource compliance
New York City, NY

We have a proven record helping individuals make prompt corrective action and get them on back on track with appropriate workplace behavior. By selecting our One-on-One Diversity Sensitivity training you will demonstrate that you took "Prompt Corrective Action" and this will help your defense against future legal complaints. In addition it will help you:

Retain and support your valued key person

  • Help the employee regain their focus and get back to work
  • Enhance the employees skills for more productive work life
  • Demonstrates your commitment to their success
Protect company assets now and in the future
  • Help to minimize legal and lost productivity costs
  • Provide a focused solution, rather than broader-based training
If you're interested in having us customize this training program for one of your employees, please contact us.


The program is customized to meet the needs of the client and may include the following topics:

Module 1: Diversity Affects Us All

  • Identify participant’s expectations regarding training content, structure and outcomes
  • Define diversity and why we value it
  • Understanding how diversity refers to a number of dimensions, including:
    • Who the individual is as a person
    • The effects of his or her culture
    • His or her key insights and vision
  • The changing population in the US and the Law
  • Changes and effects of diversity in our culture
  • Why compliance is important to everyone
  • What’s the Law of the Country
  • Review of recent court cases
  • Company policy
  • What is expected of you in the work environment

Module 2: Perceptions

  • How do we form our ideas and attitudes?
  • Where do they come from?
  • Identify the factors that influence how we perceive others
  • Identify and assess the impact of past conditioning on our current attitudes about people who are different
  • Recognize and understand the levels of personal awareness
  • Factors that influence our perceptions: Values, Biases, Aura, Projection
  • Recognize and appreciate that we tend to react most strongly to visible differences

Module 3: Stereotypes

  • Where do stereotypes come from?
  • Stereotyping is not limited to those who are biased. We all use stereotypes all the time. They are a kind of mental shortcut
  • What to say and what not to say to someone at work

Module 4: Biases and Prejudices

  • Where do biases come from?
  • Identify some of the biases people may have
  • Identify common prejudices and reactions to issues of differences
  • Understand that they are NOT alone in their perceptions of differences—everyone has biases and prejudices
  • Explore and recognize their personal biases and prejudices
If you're interested in having us customize this training program for one of your employees, please contact us.


Expected Results

Participants in the Program May Expect to:

  • Explore the significance of their background, culture and unique experiences in defining their identity and expectations.
  • Examine their attitudes, experiences and decision making process as they relate to diversity.
  • Examine how personal beliefs and behaviors affect clients, colleagues and interpersonal interactions in a multicultural environment.
  • Address issues and concerns about diversity in the immediate work environment in order to create a more harmonious community.

This Program Addresses:

  • Differences in communication style, group dynamics and work-related expectations among participants from different backgrounds.
  • Behavior expectations of employees, managers and administrators.
  • What is appropriate workplace behavior
  • What not to say to anyone at work
  • Discomfort and fears associated with differences and changes in the workplace.
  • Problem identification and conflict resolution in a diverse work environment.
  • Ways to become empowered to confront divisive issues related to diversity.
  • How to convert knowledge and information into usable skills
  • Enhancing communication skills

The Basic One-on-One Training Program Includes:

  • One telephone consultation with company representative to review issues
  • Scheduled Monday-Friday from 9:00 AM through 5:00 PM Eastern Time
  • Handouts/Workbook (PDF file sent to client)
  • Setup of video training program
  • Certificate of Completion sent via mail to HR office
  • After training conference call with HR representative for feedback
  • Note: Written reports are not included in this package

The Customized One-on-One Training Program Includes

This program includes all items listed above plus we will customize your programs to meet the unique needs of the company and your employee.

  • Telephone consultation(s) with company representative to review issues
  • Customization of the training program
  • Scheduled Monday – Sunday from 8:00 AM through 10:00 PM Eastern Time (See Note Below)
  • Handouts/Workbook (PDF file sent to client)
  • Written report from trainer with feedback on participant’s attitude toward the training, their understanding of the concepts, their   participation and perceived willingness to change incorrect behavior in the work environment.

Note: Clients can generally have their choice of training days Monday-Sunday, with a 3 week notice. If training is needed sooner, please let us know and we will do our best to accommodate your needs.

If you're interested in having us customize this training program for one of your employees, please contact us.

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.