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Communication Skills Training

Onsite Instructor Led "Effective Business Communication Skills" Training

We Can Help You Build the Foundation of Effective Communication

Learn how to communicate with tact, diplomacy, poise and finesse. For those needing to improve their basic communication skills or for those who just want to get that extra edge that opens their door to success, this program is for you.

The training includes the following topics:

  • Effects of miscommunication in business
  • What’s your personal communication style?
  • Analyzing the various communication styles
  • Communicating effectively with people whose personalities and communication styles differ from your own
  • Sharpening your listening skills
  • Essentials of nonverbal communication
  • Know the conversational boundaries
  • Manage the quality of your voice
  • Recognizing and eliminating interpersonal tendencies and habits that are holding you back
  • Strengthening your rapport, and your results, with those up and down the ladder
  • Understanding how strong interpersonal skills magnify your personal
    power dramatically
  • Becoming more influential in your organization

All of our training sessions are customized to meet your unique goals and objective and are available in a variety of delivery methods:

  • Keynote Presentations
  • Onsite Training
  • Distance Learning / Online Training
  • Webinars / Teleseminars
  • 1/2 Day and Full-Day Programs

We take the worry out of bringing a training session to your organization. Our fee structure is all inclusive for training across the United States and includes:

  • Phone consultations to customize your trainin gprogram and to ensure we understand your goals and objectives
  • A program outline, after the consultation, for your review and approval
  • Customization of your program
  • Customization of your handouts, delivered  to you in PDF file format
  • Training delivered at your location
  • All travel expenses (air, hotel, car and per diem)

Note: We combine any of our programs to meet your unique training needs - at no additional charge.

If you're interested in these training programs for your organization, please contact us.

We have designed hundreds of unique training programs, across the United States that met the needs of our clients in terms of budgeting and expected results. Our process for custom work is handled in four phases: Discovery, Design, Development and Delivery. If you choose to work with us, we'll begin with your initial consultation where we identify your issues, concerns, goals and help you select your training date.

Our clientele includes some of the most recognizable brands in the world: Abbot Laboratories, Anheuser-Busch, AT&T, Blue Cross Blue Shield, Centers for Disease Control and Prevention (CDC), City of New York, Fidelity Investments, Frito Lay, Hyatt Hotels, Johnson & Johnson, Lockheed Martin, Zurich and others.

I Need Something Else

No company is quite like yours. So, if you have a training need that demands a highly-specific solution, we can help. Customization allows you to align your company’s unique goals to the training.

One-on-One Confidential Training:

This training may be delivered in a variety of ways, including over the telephone or online.

Minor Adjustment:

Includes course name changes, minor searchable terminology changes and addition of logos.

Tailored Training:

Modify our courses to address your organization's specific needs, including modification of role playing and other exercises, cosmetic and terminology changes. Our pre-training analysis aligns course content, activities and examples with your organization's strategies, culture, and objectives to deliver a program tailored just for you.

Customized Training:

For more specific or complex training initiatives, our design team can assess your organization's needs, then create a learning solution that is uniquely yours to help you achieve your business goals.

New Development:

Newly created material to meet your objectives.

If you’re interested in one of these options for yourself or your organization, please contact us.